Privacy Policy

Effective 13 November 2026

BeforeWalls is a phone app for recording what is inside walls, ceilings and floors before they are closed up. It is operated by Own It Online (“we”, “us”). This policy explains what information the app handles and what happens to it.

What the app stores on your phone

When you use BeforeWalls, it saves the following in the app’s own private storage on your phone:

• the homes you create, with the name, address and notes you enter;
• the names of rooms, walls, ceilings and floors;
• photos you take in the app or add from your photo library;
• the service tags (such as plumbing or electrical) and written notes you add to photos;
• voice notes you record;
• floorplan images you add, and the walls, room names and compass direction you mark on them.

This information is kept on your phone only. It is not sent to us or to anyone else, and we have no way to see it.

Permissions the app asks for

• Camera: to photograph walls, ceilings, floors and paper floorplans.
• Microphone: only while you are recording a voice note. The app does not listen at any other time.
• Photos and files: only the items you choose, such as a photo, a floorplan image or a file you want to import. The app does not look through the rest of your photos or files.
• A folder you choose: when you use “Save to phone”, the app saves the file only into the folder you pick.

The app does not ask for your location, contacts or any other personal information.

Location details inside photos

Photos you add from your photo library may already contain information that your phone’s camera stored in the picture, such as where it was taken. BeforeWalls does not read or use this information, but it remains in the photo file, including in files you export.

Exporting and sharing

You can export a home as a single file to keep as a backup or to send to someone. The file is created on your phone and contains that home’s photos, notes, voice notes, address and floorplan. You decide where it goes, for example Google Drive, email or a folder on your phone. Once you send it to another service, that service’s own privacy policy applies. Because the file shows the inside of a home and its address, please keep it somewhere safe and share it only with people you trust.

Purchases

Homes are bought in packs through Google Play (or the Apple App Store on iPhone). Payment is handled entirely by Google or Apple; we never see your card or bank details, and no other company is involved. The app keeps a small record on your phone of how many home credits you have left and which homes were made or unlocked with them (by a random code, not their names or addresses). If your phone's own backup is turned on, Android saves only that small record to your Google account, so your credits come back on a new phone and your own homes can be restored from your backup files without paying again; your photos, notes and homes are not part of it. On iPhone the app is included in your normal iCloud device backup, if you use one.

Backups are your responsibility

BeforeWalls does not store, manage or back up your homes, photos or notes on any server. They exist only on your phone and in any backup files you make. If your phone is lost, stolen, broken or reset, or the app is uninstalled, anything you have not backed up cannot be recovered by us. Please back up regularly with Back up all and keep the file somewhere other than your phone, such as Google Drive or a computer. The app shows which homes have changes that are not backed up.

When something goes wrong

The app does not send error or usage data to us. If the app itself crashes, Google Play may receive a crash report from your phone if you have allowed your phone to share usage and diagnostics with Google; Google then shows us the type of phone, the Android version and where in the app it crashed, never your photos, notes, documents or addresses. If something goes wrong inside the app, it offers a "Send error report" button. That opens an email to us with the error and the app and Android version, which you can read first and choose to send.

What we do not do

• We do not sell, rent or trade information.
• We do not show advertising.
• We do not use analytics, tracking or profiling tools in the app, and it sends no error or usage data to us.
• We do not require you to create an account.

Keeping and deleting your information

Your records stay on your phone until you delete them. You can delete a photo, wall, room or whole home in the app at any time. Uninstalling BeforeWalls removes everything it stored on your phone. Exported files are not removed by the app; delete them from wherever you saved or sent them.

Security

Your records are protected by your phone’s own security, such as its screen lock and storage encryption. We recommend keeping a screen lock on your phone and storing exported files in a secure place.

Children

BeforeWalls is made for homeowners and trades people. It is not directed at children, and we do not knowingly collect information from children.

Changes to this policy

This policy describes the current version of the app. We plan to add optional features in future, such as cloud backup and sharing records with others. Those features would involve storing some of your information on our servers, so before they are released we will update this policy, change the date above, and explain the changes in the app.

Contact and complaints

If you have a question or concern about your privacy, email us at info@beforewalls.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.